Software Support

Software Support

The J. A. Thomas Technical Support staff are ready to support our customers’ use of the CDMP GuideĀ® software. Please contact our Technical Support representatives whenever you have problems with our software or questions about its use. J.A. Thomas Technical Support can be reached by email or phone for your convenience, and we are committed to quickly assist our users and answer questions quickly to assure your use of CDMP GuideĀ® software is as effective and efficient as possible. The software logon screen, blue banner bar, and Help – About screens display our contact information, which also is listed below with our hours of operation:

Technical Support phone: 1.800-810-0876
Technical Support email: guide_support@jathomas.com
Hours: Monday through Friday, 7AM to 8PM Eastern Time

Please do not hesitate to contact us for your CDMP Guide® software needs.